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Once you’ve prepared your presentation, think about the people you are going to present to and what questions they might ask. It’s useful to prepare a range of relevant answers.
When you’re taking questions, the most important thing is to stay calm and listen to the WHOLE question. Don’t jump in – you may be answering the wrong question and alienating the questioner.
Repeat the question in your response, in case some audience members did not hear it. Don’t rush your answer. Take your time – a questioner will almost always prefer a considered response.
Audiences respond better if they feel you value their questions. Thank individuals for their questions, consider using phases such as ‘that’s a very good question you’ve raised here’ or ‘I’m glad you asked that question’.
Use the person’s name in your reply, if you know it.
Avoid sounding like a typical politician – answer the question, don’t evade it. If you can’t answer it instantly, say you will come back afterwards with a full response.
Don’t let a tricky, aggressive or barbed question derail you – don’t get personal. Give yourself time to reply, and maintain your dignity and professionalism at all times!
When you’re taking questions, the most important thing is to stay calm and listen to the WHOLE question. Don’t jump in – you may be answering the wrong question and alienating the questioner.
Repeat the question in your response, in case some audience members did not hear it. Don’t rush your answer. Take your time – a questioner will almost always prefer a considered response.
Audiences respond better if they feel you value their questions. Thank individuals for their questions, consider using phases such as ‘that’s a very good question you’ve raised here’ or ‘I’m glad you asked that question’.
Use the person’s name in your reply, if you know it.
Avoid sounding like a typical politician – answer the question, don’t evade it. If you can’t answer it instantly, say you will come back afterwards with a full response.
Don’t let a tricky, aggressive or barbed question derail you – don’t get personal. Give yourself time to reply, and maintain your dignity and professionalism at all times!
